6 Tips To Turn Your Every Day Conversations Into Effective Communication

Effectively communicating is an incredibly important leadership skill that Susan Scott has tackled with her company, Fierce Inc, and others.

According to Scott, being fierce means to provoke learning, tackle tough challenges, interrogate reality, and enrich your relationships – and that all begins with conversations.


Here are 6 tips to ensure your conversations are doing all of the above:

1. Be careful of how you say things

What you say is just as important as how you say it. The “how” is communicated through body language, tone of voice, and the energy you give off. Start paying attention to the “how” – and if you’re not sure how you’re being perceived, ask others if they hear things differently than the way you intend.

2. Be genuine

Conversations are relationships. Think about that. All of your relationships rely on the conversations you have. If you want a better, stronger, more authentic relationship with someone, start by having more authentic, open, and honest conversations.

3. Be open-minded

If it seems like no one ever listens to you, are you maybe a know-it-all? People to tend to block out know-it-alls. Try shifting your mindset to be more open to new ideas, opinions, and methods – and to being wrong. People will likely start listening and responding to you.

4. Be curious rather than assume anything

The definition of a useless conversation is one that was so unclear, everyone walks away with assumptions about what was said. Instead of assuming anything, ask all of the questions you need to until you are totally clear.

5. Be direct

When we need to have difficult conversations, it is easy to start beating around the bush or try to make your point with a meandering story. Just get it over with. Be clear, concise, and direct, and then move on.

6. Be confident

When your idea or opinion is different from everyone else, don’t be shy – share it. You may not only end up broadening someone else’s viewpoint, but your confidence may inspire others to share their ideas – and you never know where the next best idea will come from.

How can you use one or more of these skills in a conversation today to add to your communication?  If the communication skills in your organization would benefit from some polishing of skills contact us.  We work on communication and leadership skills with our clients.