Joan Fletcher is one of the foremost thought leaders on personal and professional performance improvement in North America. Those who have gone through her Training programs credit her for making a difference in and changing their lives. She is known for her effective programs for business owners, executives, non-sales people, and underperforming and over performing professionals that need a boost. As Founder & President of Winning Ways, Inc., Joan has built one of the most trusted brands of instructor-led leadership development programs focusing on sales, business development, and goal planning & achievement. She has a unique way of providing the environment and teaching that creates focus, momentum, sustainable success, and long-term changes in individuals‚ professional and personal lives. For 20-plus years Joan’s enthusiasm, energy, and experience is evident to her clients from the first meeting to the last Training session. She is passionate about her client’s success.