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	<title>Winning Ways</title>
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	<description>Your Goals Achieved</description>
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		<title>What Is Your Customer Loyalty Score?</title>
		<link>http://www.winningwaysinc.com/tips/what-is-your-customer-loyalty-score/</link>
		<comments>http://www.winningwaysinc.com/tips/what-is-your-customer-loyalty-score/#comments</comments>
		<pubDate>Fri, 18 May 2012 07:00:07 +0000</pubDate>
		<dc:creator>Joan</dc:creator>
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		<description><![CDATA[&#160; &#160; If you haven’t tried to measure customer loyalty, don’t worry – it can be tricky to quantify. One of the best ways we have found to measure something that seems so abstract comes courtesy of the book The Ultimate Question by Fred Reichfield. &#160; His theory is that there are 3 types or [...]]]></description>
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		<title>5 Reasons Customer Loyalty Is Critical to Your Success</title>
		<link>http://www.winningwaysinc.com/tips/5-reasons-customer-loyalty-is-critical-to-your-success/</link>
		<comments>http://www.winningwaysinc.com/tips/5-reasons-customer-loyalty-is-critical-to-your-success/#comments</comments>
		<pubDate>Fri, 04 May 2012 07:00:12 +0000</pubDate>
		<dc:creator>Joan</dc:creator>
				<category><![CDATA[Tips]]></category>

		<guid isPermaLink="false">http://www.winningwaysinc.com/?p=501</guid>
		<description><![CDATA[&#160; &#160; &#160; &#160; &#160; &#160; For years, companies of all shapes and sizes have focused on customer satisfaction as a measure of their success.  In today’s highly competitive marketplace, customer satisfaction is no longer good enough; instead, it is a measure of mediocrity.  To be successful, a company must develop customer loyalty. Here are [...]]]></description>
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		<title>6 Steps for Effective Delegating</title>
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		<pubDate>Fri, 20 Apr 2012 07:00:03 +0000</pubDate>
		<dc:creator>Joan</dc:creator>
				<category><![CDATA[Tips]]></category>

		<guid isPermaLink="false">http://www.winningwaysinc.com/?p=494</guid>
		<description><![CDATA[Delegating tasks to others on your team doesn’t just lighten your workload – it can lead to improved employee satisfaction, help you be more productive, and even speed up career growth for you and the employee who completes the project. If you could go away on vacation for 3 months and work would still be [...]]]></description>
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		<title>Eat The Frog</title>
		<link>http://www.winningwaysinc.com/tips/eat-the-frog/</link>
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		<pubDate>Mon, 09 Apr 2012 13:21:08 +0000</pubDate>
		<dc:creator>Joan</dc:creator>
				<category><![CDATA[Tips]]></category>

		<guid isPermaLink="false">http://www.winningwaysinc.com/?p=485</guid>
		<description><![CDATA[&#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; How often has this happened to you……there is a presentation that you are due to give at 8 A.M. tomorrow.  You have it on your list but there are many easier and non-critical items that you can cross off much faster so you put off [...]]]></description>
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		<title>6 Easy Ways to Better Manage Your Time</title>
		<link>http://www.winningwaysinc.com/tips/6-easy-ways-to-better-manage-your-time/</link>
		<comments>http://www.winningwaysinc.com/tips/6-easy-ways-to-better-manage-your-time/#comments</comments>
		<pubDate>Fri, 06 Apr 2012 07:00:10 +0000</pubDate>
		<dc:creator>Joan</dc:creator>
				<category><![CDATA[Tips]]></category>

		<guid isPermaLink="false">http://www.winningwaysinc.com/?p=468</guid>
		<description><![CDATA[&#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160; One of the biggest time hogs in our professional lives is email – it just never seems to slow down in volume, does it? – but that is not the only time waster at work.  Attending meetings, chatting with colleagues, checking social media, and doing [...]]]></description>
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		<title>4 Steps to Evaluate Your Training and Development Programs</title>
		<link>http://www.winningwaysinc.com/tips/4-steps-to-evaluate-your-training-and-development-programs/</link>
		<comments>http://www.winningwaysinc.com/tips/4-steps-to-evaluate-your-training-and-development-programs/#comments</comments>
		<pubDate>Fri, 16 Mar 2012 07:00:32 +0000</pubDate>
		<dc:creator>Joan</dc:creator>
				<category><![CDATA[Tips]]></category>

		<guid isPermaLink="false">http://www.winningwaysinc.com/?p=460</guid>
		<description><![CDATA[Unless you know if your training and development programs are having an impact on your employees’ productivity and effectiveness, you are wasting your time and money. One of the best known and influential models for training and development evaluation was developed by Donald Kirkpatrick, Professor Emeritus of the University of Wisconsin and a past president [...]]]></description>
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		<title>The ROI of Developing Your People</title>
		<link>http://www.winningwaysinc.com/tips/the-roi-of-developing-your-people/</link>
		<comments>http://www.winningwaysinc.com/tips/the-roi-of-developing-your-people/#comments</comments>
		<pubDate>Fri, 02 Mar 2012 07:00:01 +0000</pubDate>
		<dc:creator>Joan</dc:creator>
				<category><![CDATA[Tips]]></category>

		<guid isPermaLink="false">http://www.winningwaysinc.com/?p=444</guid>
		<description><![CDATA[Whether your company is small, 5-person business with a local client base or large, multinational company with offices all around the world, your employees are your most precious asset.  Without them, you would not be able to deliver high-quality products and services, innovate and change in response to the market, or gain new and retain [...]]]></description>
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		<title>The 6 Steps of Good Listening</title>
		<link>http://www.winningwaysinc.com/tips/the-6-steps-of-good-listening/</link>
		<comments>http://www.winningwaysinc.com/tips/the-6-steps-of-good-listening/#comments</comments>
		<pubDate>Fri, 17 Feb 2012 07:00:47 +0000</pubDate>
		<dc:creator>Joan</dc:creator>
				<category><![CDATA[Tips]]></category>

		<guid isPermaLink="false">http://www.winningwaysinc.com/?p=432</guid>
		<description><![CDATA[You have one mouth and two ears, yet it is far more likely that you have excellent public speaking skills and, well, listening skills that are lacking a bit.  If you find yourself asking others to repeat themselves, missing deadlines or information, or forgetting important events, the following 6 ways to practice good listening can [...]]]></description>
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		<title>Listening: The Real Language of Love</title>
		<link>http://www.winningwaysinc.com/uncategorized/listening-the-real-language-of-love/</link>
		<comments>http://www.winningwaysinc.com/uncategorized/listening-the-real-language-of-love/#comments</comments>
		<pubDate>Fri, 03 Feb 2012 12:00:19 +0000</pubDate>
		<dc:creator>Joan</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.winningwaysinc.com/?p=399</guid>
		<description><![CDATA[With our busy lives, it is far too easy – both at home and at work – to talk more than we listen – and when we do listen, we only half pay attention to what is being said.  Instead, we multi-task constantly, cramming as much as we can into every moment, and we end [...]]]></description>
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		<title>Put me in coach!</title>
		<link>http://www.winningwaysinc.com/executive-coaching/put-me-in-coach/</link>
		<comments>http://www.winningwaysinc.com/executive-coaching/put-me-in-coach/#comments</comments>
		<pubDate>Wed, 22 Jun 2011 11:57:28 +0000</pubDate>
		<dc:creator>Joan</dc:creator>
				<category><![CDATA[Executive Coaching]]></category>

		<guid isPermaLink="false">http://www.winningwaysinc.com/?p=307</guid>
		<description><![CDATA[I&#8217;m aware of the Final Four, the Super Bowl and the Masters but I do not live and die for them.  I do have a tremendous appreciation for the athletes and coaches that lead their teams to the final competitions each year though. The need for a good coach can be applied to any organization. [...]]]></description>
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